Holiday Inn Express and Suites Saint Augustine North by IHG

Staff was nice

The property was very clean inside and out. Our room and bathroom were very clean; housekeeping did an amazing job. The location was great. We were able to shop at the outlet which was leased than 2 minutes away. The hotel was about 20 minutes from the beach but that wasn’t bad either. We were very satisfied with our stay and will be coming back next year. Great hospitality from the staff.

Staff accommodating night 1/4 then slacking when said one person is disabled and amputee needed 6 regular coffee for machine daily only did first night but did bring up a shower chair.

I liked everything about this hotel. It was clean service was very professional. The room was very comfortable and clean. The breakfast buffet was excellent. In other words. I loved it.

Room was very clean on arrival, but our room never got cleaned during our stay. Was told on our last night, when I called the front desk to complain about it again, that daily room cleaning was not standard, and had to be requested. Ridiculous. This is why I chose to stay at a hotel. Room was comfortable. Breakfast was good, eggs, sausages, breads, pancakes, juices, warm cinnamon rolls, etc. Was very happy with the hotel, except for the complete lack of room servicing.